Help & FAQs

Find quick answers to booking, payments, My Account, airport transfers, and app support.

πŸ“Œ How do I book a taxi?
You can book using the booking screen in the app, or by calling or messaging us on WhatsApp for immediate assistance.
✈️ Which airports do you serve?
We provide airport transfers to Heathrow, Gatwick, Luton, and Stansted. Cruise transfers to Southampton Port are also available.
⏰ Are your services available 24/7?
Yes. Readin Cars operates 24 hours a day, 7 days a week, including weekends and holidays.
πŸ‘€ What is My Account used for?
My Account allows you to view booking details, manage upcoming journeys, and review past trips.
⚠️ The booking page isn’t loading β€” what should I do?
Try refreshing the page, switching between Wi-Fi and mobile data, or reopening the app. If the issue continues, call or WhatsApp us and we’ll complete your booking.
πŸ”” Do I need to enable notifications?
No. The app works without notifications. If enabled, notifications may be used for important service-related messages only.

Need help now?

πŸ“ž Call: 0118 995 2995 (tap to call)
πŸ’¬ WhatsApp: Message us for quick support
πŸ“§ Email: [email protected]